Welcome to Roamanta. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
- General
By using this website, you confirm that:
you are at least 18 years old or using the website under parental supervision
the information provided by you is accurate and complete
you agree to follow all applicable laws and regulations
Roamanta reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
- Product Information
We strive to display our fragrances, packaging, descriptions, and images as accurately as possible.
However:
actual product colors or packaging may slightly vary due to screen settings or batch updates
fragrance performance may vary depending on skin type, weather, and usage
Roamanta does not guarantee identical fragrance experience for every individual.
- Pricing & Payments
All prices listed on the website are in PKR (Pakistani Rupees) unless otherwise stated.
We reserve the right to:
change product prices at any time
update promotional offers without notice
cancel orders caused by pricing or technical errors
Orders will only be processed after successful payment confirmation.
- Order Acceptance & Cancellation
Roamanta reserves the right to:
accept or reject any order
cancel suspicious or fraudulent orders
refuse service in certain cases
Orders may only be cancelled before dispatch.
Once an order has been shipped, cancellation requests cannot be accepted.
- Shipping & Delivery
Delivery timelines provided on the website are estimated and may vary depending on:
courier services
weather conditions
public holidays
operational delays
Roamanta is not responsible for delays caused by third-party courier companies.
Customers are responsible for providing accurate shipping information. Roamanta will not be responsible for failed deliveries due to incorrect addresses or contact details.
- Unboxing & Claims
Customers are strongly advised to record a complete unboxing video while opening their parcel.
Claims regarding:
damaged products
leakage
missing items
wrong deliveries
must include a proper unboxing video.
Claims without video proof may not be accepted.
- Returns, Refunds & Replacements
Returns, refunds, and replacements are handled according to our Return & Refund Policy.
Please review our Return & Refund Policy before placing an order.
- Intellectual Property
All content on this website including:
logos
brand name
product images
graphics
text
website design
is the property of Roamanta and may not be copied, reproduced, or used without written permission.
Unauthorized use may result in legal action.
- User Conduct
By using this website, you agree not to:
misuse the website
attempt unauthorized access
submit false information
interfere with website security or functionality
use content for illegal or harmful activities
- Limitation of Liability
Roamanta shall not be held liable for:
indirect or incidental damages
allergic reactions or skin sensitivities
delays caused by courier services
losses resulting from misuse of products
Customers are advised to review ingredients carefully before use.
- Privacy
Any personal information submitted to Roamanta is handled securely and used only for:
order processing
customer support
delivery coordination
service improvement
We do not sell or share customer information with unauthorized third parties.
- Governing Law
These Terms & Conditions shall be governed and interpreted under the laws of Pakistan.
Any disputes arising from the use of this website shall fall under the jurisdiction of Pakistani courts.
- Contact Information
For any questions regarding these Terms & Conditions, customers may contact Roamanta support through the contact information available on our website.
“By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.”