Welcome to Roamanta. By accessing, browsing, or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before placing an order or using our services.
- General
By using this website, you confirm that:
You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate, complete, and up to date.
You will use this website in accordance with all applicable laws and regulations.
Roamanta reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.
- Products & Fragrance Information
Roamanta specializes in perfumes, fragrance oils, and related fragrance products.
We make every effort to ensure that product descriptions, images, notes, and specifications are accurate. However:
Product packaging, bottle design, labels, or appearance may vary slightly due to supplier updates or production batches.
Fragrance performance, longevity, and projection may vary depending on skin chemistry, weather conditions, storage, and application methods.
Fragrance preferences and scent perception are subjective and may differ from person to person.
Any references to designer, niche, or branded fragrances are made solely for descriptive purposes to help customers understand scent profiles. Roamanta is not affiliated with, endorsed by, or associated with any trademark owner unless explicitly stated.
- Pricing & Payments
All prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated.
Payments are processed through secure third-party payment providers.
Roamanta does not store customers’ complete debit or credit card information on its servers.
We reserve the right to:
Modify prices at any time.
Update promotions, discounts, or offers without prior notice.
Refuse or cancel orders resulting from pricing errors, technical issues, or suspected fraudulent activity.
Orders are considered confirmed only after successful payment authorization and verification.
- Order Acceptance & Cancellation
Roamanta reserves the right to:
Accept or reject any order at its sole discretion.
Cancel orders suspected of fraud, abuse, unauthorized transactions, or policy violations.
Refuse service where necessary to protect customers and business operations.
Customers may request cancellation before an order has been dispatched.
Once an order has been shipped, cancellation requests cannot be guaranteed and may be declined.
- Shipping & Delivery
Estimated delivery times are provided for convenience only and may vary due to:
Courier service delays.
Public holidays.
Weather conditions.
Regional restrictions.
Operational circumstances beyond our control.
Roamanta is not responsible for delays caused by third-party courier services.
Customers are responsible for providing accurate shipping information. Roamanta shall not be liable for failed deliveries, returned parcels, or delays resulting from incorrect addresses or contact information provided by the customer.
- Unboxing Requirement & Claims
To ensure fair resolution of delivery-related issues, customers are strongly advised to record a continuous and uninterrupted unboxing video while opening their parcel.
Claims relating to:
Damaged products
Leakage
Missing items
Incorrect products received
must be supported by a clear and complete unboxing video showing the unopened package, shipping label, and contents.
Roamanta reserves the right to decline claims that lack sufficient supporting evidence.
- Returns, Refunds & Replacements
Returns, refunds, and replacements are governed by our Refund & Return Policy.
Customers are encouraged to review the Refund & Return Policy before placing an order.
Roamanta reserves the right to evaluate all claims before approving refunds, replacements, or store credits.
- Intellectual Property
All content available on this website, including but not limited to:
Logos
Brand names
Product images
Graphics
Text
Website design
Marketing materials
is the exclusive property of Roamanta or its licensors and is protected under applicable intellectual property laws.
Unauthorized copying, reproduction, modification, distribution, or commercial use is strictly prohibited.
- User Conduct
Users agree not to:
Misuse or interfere with the website’s operation.
Attempt unauthorized access to accounts, systems, or data.
Submit false, misleading, or fraudulent information.
Upload malicious software or harmful code.
Use the website for unlawful activities.
Violation of these terms may result in account restrictions, order cancellation, or legal action where applicable.
- Limitation of Liability
To the fullest extent permitted by law, Roamanta shall not be liable for:
Indirect, incidental, or consequential damages.
Allergic reactions, skin sensitivities, or personal health conditions related to product use.
Misuse, improper storage, or improper handling of products.
Delivery delays caused by third-party courier providers.
Temporary website interruptions or technical issues.
Customers are encouraged to review ingredient information and discontinue use if irritation occurs.
- Privacy & Data Protection
Personal information collected by Roamanta is used solely for:
Order processing
Payment verification
Shipping and delivery
Customer support
Service improvement
Customer information is handled in accordance with our Privacy Policy.
Roamanta does not sell customer information to unauthorized third parties.
- Third-Party Services
Our website may utilize third-party service providers, including payment processors, analytics services, shipping providers, and marketing tools.
Roamanta is not responsible for the policies, practices, or content of third-party services. Customers are encouraged to review their respective terms and privacy policies.
- Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the competent courts of Pakistan.
- Contact Information
For questions regarding these Terms & Conditions, orders, or customer support, please contact Roamanta through the contact details provided on our website.
By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.