At Roamanta, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, place an order, subscribe to our communications, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Billing address
Shipping address
Account information (if you create an account)
Order & Transaction Information
Products purchased
Order history
Transaction details
Payment status
Technical Information
IP address
Browser type and device information
Operating system
Website usage data
Referral sources
Cookies & Tracking Technologies
We may collect information through cookies, pixels, tags, and similar technologies to improve website functionality and user experience.
2. How We Use Your Information
Roamanta uses collected information for legitimate business purposes, including:
Processing and fulfilling orders
Providing customer support
Verifying transactions and preventing fraud
Managing customer accounts
Sending order confirmations, shipping updates, and service notifications
Improving website performance and user experience
Conducting analytics and performance monitoring
Marketing products, promotions, and special offers
Complying with legal obligations
We only collect and process information reasonably necessary to operate our business and serve our customers.
3. Payment Processing
To securely process payments, Roamanta uses trusted third-party payment service providers.
Payment information submitted during checkout is processed through secure payment gateways. Roamanta does not store complete debit card, credit card, or banking credentials on its own servers.
All payment transactions are subject to the terms, conditions, and privacy policies of the respective payment service providers.
4. Marketing Communications
Customers may receive:
Promotional emails
Product announcements
Special offers and discounts
Newsletter communications
Fragrance recommendations and updates
You may opt out of marketing communications at any time by:
Clicking the unsubscribe link included in marketing emails
Contacting our customer support team
Please note that transactional communications such as order confirmations and shipping updates may still be sent even if you opt out of marketing messages.
5. Cookies & Advertising Technologies
Roamanta may use cookies and similar technologies to:
Remember customer preferences
Improve website functionality
Analyze visitor behavior
Measure marketing effectiveness
Deliver relevant advertisements
Advertising and analytics tools may include:
Google Analytics
Google Ads
Facebook/Meta Advertising
Remarketing and retargeting services
Other advertising and analytics platforms
You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
6. Information Sharing
Roamanta does not sell, rent, or trade customer personal information to third parties.
We may share information with trusted service providers only when necessary to operate our business, including:
Payment processing providers
Courier and shipping companies
Website hosting providers
Analytics providers
Marketing and advertising platforms
Customer support services
These service providers are permitted to use customer information only to the extent necessary to provide their services.
We may also disclose information when required by law, legal process, regulatory authorities, or to protect our legal rights.
7. Data Security
Roamanta implements reasonable administrative, technical, and organizational safeguards designed to protect personal information from:
Unauthorized access
Loss or theft
Misuse
Alteration
Unauthorized disclosure
While we strive to protect customer information, no online transmission or storage system can be guaranteed to be completely secure.
Customers are encouraged to protect their account credentials and devices from unauthorized access.
8. Customer Rights
Subject to applicable laws, customers may request to:
Access their personal information
Correct inaccurate information
Update account details
Request deletion of personal data
Withdraw consent for marketing communications
Requests may be submitted through our customer support channels.
We may require identity verification before fulfilling certain requests.
9. Data Retention
Roamanta retains customer information only for as long as necessary to:
Fulfill orders
Maintain business records
Resolve disputes
Meet legal, tax, accounting, and regulatory obligations
Enforce our agreements
When information is no longer required, reasonable steps will be taken to securely delete or anonymize it.
10. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or external services.
Roamanta is not responsible for the privacy practices, policies, content, or security of third-party websites. Customers are encouraged to review the privacy policies of any external websites they visit.
11. Children’s Privacy
Roamanta’s website and services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.
12. Changes to This Privacy Policy
Roamanta reserves the right to update, modify, or revise this Privacy Policy at any time.
Any changes will become effective upon publication on this page. Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.
Customers are encouraged to review this page periodically for any updates.
13. Contact Us
If you have questions regarding this Privacy Policy, your personal information, marketing communications, or data protection practices, please contact Roamanta using the contact information provided on our website.
We are committed to addressing privacy-related inquiries promptly and professionally.
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
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